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1Q:How to place order?

A:You can place the order directly on our webiste, More details, Pls click http://www.airaaa.com/company/How_to_order-10.html
 
2Q:What are the prices?

A:We mark all prices with each models on our website, more details,Pls click http://www.airaaa.com/company/Prices-8.html


3Q:What is your shipment method?

A:We ship all parcels via door-to-door courier shipping company, such as EMS, UPS, DHL, TNT, Fedex. More details, pls click http://www.airaaa.com/company/Shipment-5.html

4Q:When will my parcels arrive? 

A:USA/Canada/Australia/Asia: 5-7 business days
Western Europe/South America: 7-9 business days
Shipping time with others country,please contact us, thank you.

5Q:What is your payment method?

A:  (1)western Union www.westernunion.com 
    (2)T/T (Bank transfer) www.bank-of-china.com
    (3)Moneygram www.moneygram.com 
    (4)Credit card

6Q:Can I make my first order Cash on Delivery(COD)?

A:We cannot do COD for new customers, but we would like to do COD for the old customers who work with us well long.

7Q:Can you post your catalog to my address or email your catalog to my email?

A:No.We only supply online catalog. Pls select what you need from our website directly.

8Q:Do you sell other items besides those availbe ones on your website?

 A:Yes. If you cannot find something you need on our website, you can contact our sales person. we will try our best to get them for you.

9Q:What are your customer service opening hours?

A:Monday - Saturday, 9:00am-13:00pm    20:00pm-1:00am China time.

10Q:Who do I contact with questions?


A:Pls contact with our sales person: http://www.airaaa.com/company/Contact_us-3.html

Thank you !!!
www.airaaa.com

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